FAQ
Frequently Asked Questions
How do i find the correct product?
To find the correct product for your industrial automation needs, follow these steps:
Explore Product Categories:
- Visit the "Products" section on our website.
- Browse through the different product categories to find the one that matches your requirements.
Use Search Functionality:
- If you have a specific product in mind, use the search bar located on the website. Enter keywords, part numbers, or product names to quickly locate relevant information.
Product Pages:
- Click on the product category or individual product pages to access detailed information.
- Each product page typically includes specifications, features, and other relevant details to help you make an informed decision.
Filter and Sort Options:
- Some product pages may offer filtering or sorting options. Use these tools to narrow down your search based on parameters such as specifications, brands, or applications.
Contact our Sales Team:
- If you are having trouble finding the right product, or if you have specific requirements, don't hesitate to contact our sales team directly.
- Call the sales line provided on the website, and our knowledgeable staff will assist you in identifying the most suitable industrial automation components for your needs.
How do I replace a part that is obsolete and no longer available?
In most cases a new OEM replacement will be available for any discontinuted parts. Contact one of our sales representatives and we will help cross over your old part to a new style replacement
How do I navigate the site?
To navigate our website, you can explore the various sections listed in the navigation menu.
If you are looking for specific industrial automation components, you can visit the "Products" section. Each product category has its own page with detailed information. To learn more about our company, mission, or history, you can check the "About Us" section.
Why Buy From KM Parts?
Choosing to buy from us comes with several advantages for your industrial automation needs:
Authorized Distributor:
- We are an authorized distributor, ensuring that the products we provide are genuine, high-quality, and sourced directly from reputable manufacturers.
Expertise and Knowledge:
- Our team consists of experienced professionals with in-depth knowledge of industrial automation components. We can provide valuable insights, technical support, and guidance to help you make informed decisions.
Wide Range of Products:
- We offer a diverse range of industrial automation components from leading manufacturers. This variety allows you to find the exact product that suits your specific requirements.
Quality Assurance:
- We prioritize quality assurance to guarantee the reliability and durability of the products we offer. This commitment ensures that you receive components that meet or exceed industry standards.
Customer Support:
- Our customer support team is dedicated to providing prompt and helpful assistance. Whether you have questions about products, need technical support, or require guidance in product selection, our team is here to help.
Direct Communication:
- When you buy from us, you have the advantage of direct communication with our sales team. This facilitates a smooth purchasing process, quick responses to inquiries, and efficient order processing.
Partnerships with Leading Brands:
- We have established partnerships with renowned industrial automation brands. This allows us to bring you the latest and most innovative products in the industry.
Warranty:
- As we are authorized distributor of Eaton, Eaton Cutler Hammer and Eaton Moeller parts, all our parts are covered under warranty.
